Legal

Refund Policy

Effective January 24, 2026

1) All sales final (no refunds)

All sales are final and non-refundable. We do not offer refunds for change of mind, scheduling conflicts, lack of perceived results, or unused sessions, unused package value, unused membership or subscription time, or digital content already made available. This policy is designed to protect scheduled time, reserved capacity, immediately-available digital content and application access, and coaching resources.

2) What we will do instead (credits / rescheduling)

In many cases, we may offer (at our discretion) a reschedule for a missed or canceled session if reasonable notice was provided, or a credit toward a future session if a reschedule is not feasible.

3) Session packages

Packages are non-refundable. Sessions must be used within the stated validity period at purchase (e.g., 12 months). Expired sessions are forfeited (unless we choose to extend in writing).

4) Subscriptions and memberships

Subscription and membership purchases (including LifeReckoner™ application plans) are non-refundable, including for unused time or access. These plans automatically renew for the stated period until cancelled. You may cancel future renewals at any time in your account settings; cancellation stops future billing but does not refund amounts already paid.

5) Company rescheduling / cancellation

If we must cancel a session, we will offer a reschedule or a credit. If we cannot reasonably provide the purchased service due to our cancellation and rescheduling is not feasible, we may offer a refund or partial refund at our discretion.

6) Billing errors and unauthorized charges

If you believe you were charged in error (duplicate charge, incorrect amount) or a charge is unauthorized, contact info@czoptimization.com within 7 days of the charge. If verified, we will correct the error (including issuing a refund where appropriate).

7) "As required by law"

Nothing in this policy limits any right you may have under applicable law. If a law provides a non-waivable right to cancellation or refund that applies to your purchase, we will comply with that law.

Questions? info@czoptimization.com · CZ Optimization and Coaching LLC, 5725 S Valley View Blvd, Ste 5 PMB 917429, Las Vegas, NV 89118